Delivery and Packaging
Firstly we do recognise that many of our products are fragile and as such we take great care to ensure that your order will be well packaged to ensure its safe arrival. We also believe that we have a responsibility to our environment and as such we re-use boxes and packaging materials where ever possible.
With respect to the speed of delivery, we offer a 3-4 day service delivered by the Royal Mail.
At an extra cost we can offer next day delivery (weekdays only). Please contact us for more details.
Delivery Charges – U.K Mainland
We deliver to the UK Mainland only and charge a fixed price of £4.95 for postage and packing with each order.
Should your goods arrive damaged please ensure you contact us within 3 working days. Then return the goods and a replacement or refund will be offered at no extra cost.
If for any reason you are not completely satisfied with your purchase, please return it to us within 7 days for a prompt exchange or a full refund. All we ask is that the goods are returned to us in a complete, resaleable condition, ideally with the original packaging. We will refund the purchase price promptly or if you prefer, exchange the product at no extra cost.
Please keep your proof of posting certificate, as unfortunately we cannot be held responsible for any items that are lost in the post.